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Are spas safe?

YES!!! All spas manufactured in the United States are either E.T.L. or UL approved for electrical safety and should be wired with a G.F.I. (that's a ground fault interrupter), a quick acting safety device that senses a fluctuation in electrical current that trips to instantly shut off all power to the spa. Entrapment: all spas offered by All Seasons Pool and Spa are equipped with 100% safe anti-vortex suction fittings, making it impossible for entrapment to occur for even the smallest child.

Can they be locked?

Sure! Most spas have a hard cover that is lockable and some high quality spas like Sundance Spas or Vking Spas have a lock out feature on the controls so the kids aren't a problem.

What about a permit?

Spas are self-contained so in most instances there is no building or other permit required other than the electrical permit.

Can people with high blood pressure use a hot tub?

NORMALLY YES!!  The water temperature can NOT be over 98 degress fahrenheit. 98.6 degrees fahrenheit is the normal internal temperature of the human body.  Most doctors will tell you no, but most doctors think that a hot tub can only be used at 100 degrees and over.  You can set the tempurature in a hot tub for anywhere between 80 degrees and 104 degrees (typically).  Setting your hot tub for 98 degrees or even slightly lower, should not affect your medical issues.

**DISCLAIMER: For your medical safety, it is advised that you consult your medical care provider to discuss the above mentioned with a professional who has full knowledge of your medical history.**

Can pregnant women use a hot tub?

YES!!  The water temperature can NOT be over 98 degress fahrenheit.  98.6 degrees fahrenheit is the normal internal temperature of the human body.  This temperature will not pose any harm to the fetus, nor will it raise core temperature or blood pressure.

Do fully-foamed insulated spas cost more?

No! Not fully insulating the spa with foam means you're not getting the benefits that insulated spas can provide. So beware of gimmicks that claim dead air space, spray on foam, and various type of so-called heat blankets are as efficient as the fully foamed insulated spas.

Sundance Spas have up to R-64 insulation rating; most attics have only an R-20-30 and the wall of your house only R-13-19.

Should I buy a fully-foamed insulated spa?

Sure, if you want a spa that costs 80% less to operate, is 5 times less likely to spring a leak and offers quieter operation, you'll insist on a fully-foamed insulated spa. Your operating cost is lower because a significant amount of heat can escape from the spa's pipes; fully-foamed spas prevent that type of heat loss. Leakage of pipes is prevented because the foam actually supports the pipe eliminating stress on the plumbing connections. Moreover, the fully foamed spa operates much quieter than cheaper spas using no insulation.

Can I try before I buy?

You bet! By all means get in the spa before you buy. Climb in a dry spa to see if the seating is comfortable. Better still, put on your swimsuit and sit in the one of your choice while it has water and is operational. Take a wet test, that way you'll know for sure how well the spa of your choice performs. Remember that you'll be living with your selection for years to come. Avoid any dealer or home improvement store that does not encourage or allow a wet test before you buy. Were constantly amazed by folks that buy their spa from videotape... it's a safe bet you don't buy your shoes before trying them on. Remember that you're going to be living with your spa far longer than you'll wear a pair of shoes. It is essential to make sure the spa fits you and your lifestyle! Its a buying decision you'll be living with for decades.

How much will it cost to fill a spa with city water?

The New Jersey American Water Company, as of 10/3/14, quoted that water is around $0.60 cents per 100 gallons.  

IE: If your spa takes 500 gallons, and the cost is $0.06 cents per 100 gallons;

That means 5 x .06 = $3.00 to fill

What if I have well water?

Well water usually has minerals and other contaminants that require additional chemicals to balance the water.  A pre-filter attachment that goes on the end of your hose is also available that will help save on the cost of chemicals to balance your water.  This attachment will catch most impurities before they enter your spa.  A lot of the excess minerals found in well water cause staining, white rings, and/or unclear water.  Using a pre-filter hose attachment will greatly decrease these issues.

How much does a spa cost to run?

In the Mid Atlantic states, the cost to run a FULLY-FOAMED insulated 7 foot spa located outdoors that's used three times a week for twenty minutes at a time over a one year period is approximately $20.00 monthly. You can expect to pay $100.00 or more monthly to operate a cheaper, lesser quality spa. Of course, if the spas are located indoors, the monthly cost is less.

How long can you stay in a spa?

Length of stay in a spa per use depends on the water temperature you select. At 90 to 98 degrees, for approximately 45 minutes, at 104 degrees, 15 to 20 minutes.
How hot does the water get? Not any hotter than 104 degrees. In the summer most folks set the temperature from 80 to 99 degrees while in the dead of winter, or for therapy, between 98 to 104 degrees. Modern spas use a solid state thermostat with a digital display to maintain temperature automatically.

How often should the filter be changed?

Every time you use your spa, your body secretes 4 ounces of sweat and 2 ounces of body oil at 100 to 104 degrees. Your spas filtration system captures those secretions. So you can see why we recommend changing your filter yearly. A clean filter guarantees full efficiency of heat and jet action. It also provides less stress on the pumps. Even though a filter make look clean, it can be contaminated with body oils and calcium resulting in restricted flow and poor performance. Make sure your spa has a high quality filtration system that's easy to maintain and is large enough to do its vital job.

How often does the water require changing?

Changing the water in the spa is dependent upon how often it is used and the bather loads (how many persons are using it). The water needs to be changed when is cloudy and doesn't clear up. That's about every three or four months. Of course, if you're having a party with a lot of folks in and out, you might have to change the water at your earliest opportunity after the party. And remember it is cheaper to change water than adding chemicals. The average cost of water is 60 cents per hundred gallons resulting in a total cost of water for a 400-gallon spa to be about one dollar. Changing the water when it is needed eliminates the need to buy costly chemicals. Your body secretes 2 ounces of body oil and 4 ounces of sweat in 20 minutes at a water temperature of approximately 100 to 104 degrees

 If you have a gathering and you have multiple people going in and out of your spa, you should empty the spa and fill with fresh water, rather than fighting to get your water chemically balanced again.  This is due to natural secretions made by your body.  Depending on the temperature of your spa, your body secrets approximately 6 ounces of sweat and 4 ounces of body oil in one spa sitting, this of course varies based on the temperature of the spa.  Why spend $8.00 or more on chemicals to fully balance your water again, when it only costs an average of $3.00 to fill a 500 gallon spa with new water?  Periodically take a sample of your spa water to a water professional to get an accurate reading of your waters chemical balances.  ALL SEASONS POOL AND SPA DOES FREE WATER TESTING!!

SIGNS THAT IT’S TIME TO CHANGE YOUR WATER

  1. Change your water every 2-6 months (depending on use)
  2. When the spa emitting an odor
  3. You can’t get rid of cloudy water

How do you change the water? Drain and Refill?

Drain

That's easy, most spas have a drain valve on the bottom. You open it and the water drains out using the force of gravity. If you want it drained faster, use a submersible pump. Filling the spa requires only an ordinary garden hose.

All spas have an adapter to attach a garden hose to allow for gravity draining.  A 500 gallon spa will take approximately 2 hours to drain.  An alternative though, is a submersible pump which is 4 times faster.  The best option is to buy one with an automatic shutoff.  The automatic shutoff ensures that when the water level reaches a certain point, it will shut off on its own.  If you get a pump without an automatic shutoff, the pump could burn out prematurely when it runs dry.  Often times you can get busy with your daily life (phone calls, paying bills, children, etc.) and forget that it is running.

The rest of the water left in seats or the foot well, can be removed with a shop-vac or a plastic scoop.  It must be plastic so it does not scratch the surface finish.

Re-Fill

You fill the spa with a garden hose which can take 45 minutes to 2 hours depending on size.  A swim spa that holds 2,000 or more gallons, can take up to 14 hours or more.  Those are general calculations because water pressure varies in different cities.

What about service?

Depending on the manufacturer, most spas have a 1 to 3 year warranty on parts & labor and a 3 year warranty on the shell of the spa.

Higher quality spas (manufactured by Sundance) offer a parts and labor warranty for 5 years and warranty the shell for 10 years! It is important to remember to be cautious of manufacturers offering warranties for 30 years, because they are usually pro-rated warranties. For example, the first 5 years are covered 100%, but the next 5 years you'll pay 50% of a so-called list cost (Yes, in most cases that's a much higher price than you originally paid for the spa, a lot higher!) and the remaining years 75% of the so-called retail price. You'll end up with a warranty repair that costs more than the price you paid for the spa.

Will a fence be required?

Generally speaking NO. Most communities accept the safety locking cover as fulfilling the B.O.C.A. (Building Officials & Code Administrators) safety code requirements, so fencing is not necessary.

Most municipalities accept the safety locking cover purchased with your spa, but this could vary by municipality.  It is best to check with your township about their rules and regulations on this so that you stay up to code.

Can I just drain my spa for the winter?

NO!!  Some people choose not to use their hot tubs through the winter.  If you want to shut down your spa for the winter you MUST winterize the spa, or the residual water in the plumbing and equipment will freeze and most likely be damaged.  This will make for costly repairs come Springtime.  Call to have us winterize your spa for you, and enjoy the peace of mind knowing that your hot tub will be winterized properly.

The most sensational time to use a hot tub is in the winter!!       See: How do I use my hot tub in the winter?

How do I use my hot tub in the winter?

IT ONLY TAKES 7 SECONDS TO GET IN AND OUT OF A SPA IF YOU HAVE A COVER LIFTER.

HERE IS THE BEST WAY TO GET INTO YOUR HOT TUB DURING THE WINTER:
1) Wear a long, terry cloth (same material as a towel) robe out to your hot tub. Preferably one with a hood and that goes past your knees.
2) While still wearing your robe (to stay warm), remove the cover from the hot tub by using a cover lifter.
3) When you're ready to enter your hot tub, hang your robe up, and carefully step in. ENJOY!!
4) To exit your hot tub, you would follow the steps backwards.

This is how they use hot tubs at ski resorts.

Recommended temperature in the winter is between 101 and 102 (you can go up to 104, but at that temperature you can only stay in for up to 20 minutes). Temperature varies with the 4 seasons; summer temperature should range from 95 to 99, fall and spring should range from 98 to 101.

Note:
a. If you DO NOT have a cover lifter, you should remove your spa cover before you go outside in your bathing suit.
b. Snow on the spa cover: If you have snow on your cover always remove it before you go hot tub'n.

HOW TO REMOVE SNOW FROM THE COVER:

Use a broom; an indoor push broom is ideal (An outdoor broom is too rough).

NEVER USE ANY SHARP OBJECTS, SUCH AS A SHOVEL (The marine naugahyde is stiff in the winter and will tear very easily).

How much will it cost me for the electrical hook-up for a spa?

Can range $350 - $450 for a Do It Yourself job.

Cost by a certified electrician ranges from 500 to 1200 or more depending on difficulty and length of run.

Every job is different; examples: 1-how long the electrical wire run is from your main breaker box. 2-difficulty of running wire.  3-the length of the wire.  Etc.

It is recommended to use copper wire only since aluminum wire expands and contracts, and is not as consistent as copper in delivering current.  Copper wire is more expensive than aluminum, but it’s worth it for fewer headaches down the line.

You must make your connections as tight as possible!  If your connection is not tight, it can overheat and/or spark, causing a potential fire and/or burning out components.

About the hook-up: There are spas available with 110V plugs, but most spas are hard wired at 220V which means there isn't a plug; the wire goes directly into the spa's junction box. The cost of hard wiring a 220V spa for a 50 linear foot run from the main panel ranges from $250 for a do- it -yourselfer, to $495 or more for a certified electrical contractor (recommended). For longer runs and more complex installations, expect to pay more.

What is an Ozonator?

High quality spas are retrofitable for ozonators. The ozonator adds ozone to the water. When trace amounts of ozone is added to your spa water it kills bacteria 3000 times faster than chlorine or bromine. The ozonator means you'll buy 85% less disinfectant chemicals and eliminate chemical odor while doubling your spas water life. It is totally safe since the amount of ozone produced is far below OSHA standards and is completely automatic.

Is there better technology available than Ozone?

YES! 

Clear Ray by Sundance uses a disinfectant UV bulb which the water passes over.  This is the same method for disinfecting equiptment in hospitals to purify operating utensils.

Is the horsepower of the spa's motors important?

In this instance, more is not necessarily better! You'll see cheaper, lesser quality spas bragging about the horse power of their motors leading you to believe the motor horsepower is critical to the spa's performance. Its another sales gimmick, so watch out for that one. The performance of a spa is based on these four conditions (don't let anyone tell you differently)

  • The motor
  • Pump assembly design
  • The size of the pipe
  • Design of the plumbing network

Quality spa manufacturers use high flow and avoid any 90-degree plumbing so that your spa has the ultimate in flow. The cheap, lesser quality spas utilize a lot of 90 and 45 degree bends in their plumbing network so they need a bigger motor to get the water through. While doing that, the cheap spas create a tremendous amount of what is called hydraulic back pressure resulting in poor jet performance.
Proper sizing of the pipes and location of the spas jets.

Are more jets better?

Again, more isn't always better. Adding jets with small orifices (that's a fancy name for the size of the hole) is a well-known sales gimmick for less quality spas.

The problem with small jet orifices are how they feel on you body. Most folks report that they experience a pinching feeling as a result of the water from small jets hitting their body. So, look for jets that are positioned according to where you want or need therapy and check out the size of their orifice. Again, more isn't always better.

My spa has a "FLO" or "FL1" error code

If your spa is displaying either of these error codes, the spa heater will not turn on due to a water flow restriction.  It is possible that the hot tub filter is either dirty or is due for a replacement.

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Spa Buyer's Guide
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Monday 10 - 6
Tuesday 10 - 6
Wednesday 10 - 8
Thursday  10 - 6
Friday 10 - 6
Saturday 10 - 5
Sunday - 11 - 4

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Wednesday 9am - 5
Thursday 9am - 5
Friday 9am - 5
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1-800-220-7727
850 Route 70 West Marlton, NJ, 08053
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